UHEMP TERMS AND CONDITIONS
THESE CONDITIONS SUPERSEEDS ANY OTHER DETAILS ON OUR WEBSITE.
ALL SALES ARE FINAL
CUSTOM OR IMPORT FEES ARE THE RESPONSIBILITY OF THE BUYTER
ALL CUSTOM MADE PRODUCTS ARE NON-RETURNABLE AND NON-REFUNDABLE.
IF A REFUND IS TO BE PROCESSED IT WILL BE TO AN EU BANK ONLY.
PLEASE NOTE: FOR STANDARD OFF THE SHELF PRODUCTS PLEASE ALLOW UP TO 15 WORKING DAYS FOR DISPATCH FROM TIME WE RECEIVE PAYMENT, FOR CUSTOM PRODUCTS THAT REQUIRE LABELLING ETC THE 15 DAYS DISPATCH TIME WILL ONLY BEGIN ONCE WE HAVE YOUR PRINT READY LABEL FILES AND PAYMENT CONFIRMATION.
CUSTOM PRODUCTS NOT SHIPPED BECAUSE OF A DELAY BY THE CUSTOMER WITHIN 6 WEEKS OF MAKING PAYMENT WILL HAVE THE ORDER CANCELLED AT OUR DISCRETION AND ALL FUNDS FORFITTED. 1 WEEKS NOTICE WILL BE PROVIDED VIA EMAIL.
Any pricing discrepancies must be reported within 30 days of making payment or any claim will be dismissed.
NOT FOR RESALE AGREEMENT FOR PARTNER, i.e DISTRUBITOR, REP AND STOCKIST:
This Not For Resale (“NFR”) License Agreement (the “Agreement”) is a legal agreement between you (“You”), and uHemp.
VERY IMPORTANT: uHemp products and not permitted for resale unless you have been given permission in writing from uHemp – i.e been authorised as a stockist.
You agree to resale uHemp products in accordance with the manufacturer’s suggested retail price (MSRP), or (RRP) or (RSP) that will match the prices as listed as RRP.
ALL FAULTY ITEMS MUST BE REPORTED WITHIN 24 HOURS OF DELIVERY TO BOTH THE SELLER AND LOCAL DELIVERY COMPANY. ANY ITEMS ACCEPTED FOR RETURN MUST BE SHIPPED AT THE BUYER EXPENSE. ALL SHIPPING FESS MUST BE COVERED BY BUYER.
GLASS IS NOT COVERED UNDER THE SHIPPERS T&C’S
PLEASE NOTE: Oversized items or additional weight orders above 30KG will incur an additional shipping fee. Delivery fees listed above are for up to 30KG. To confirm additional shipping fees for orders above 30kg Talk with a sales agent before placing an order through our website. Orders will only ship once additional shipping fees have been paid in full.
Special offers or reductions/discounts on uHemp products must be authorised by uHemp in writing prior to advertisement of said offer.
uHemp products are restricted from been placed on sale unless an agreement have been entered into by writing or email.
The CBD & CBDA content in our raw unwinterised extract in most cases is represented as one total CBD percentage figure in documentation, CBDA convents to CBD naturally over time and thus percentages of both compounds will change.
Free customised CoAs are limited to 1 per client
All breakages or problems with the products or packaging must be notified to us within 24 hours of receiving products to make a claim. To process a claim faulty items need to be returned for investagation.
Distributor and stockist listings on our website are restricted to registered companies and businesses. By becoming a partner, distributor or stockists you grant us premission to list your registered business details and your company logo on our website, printed media, pos material and in any advertising we may produce until you give us notice to stop in writing with 30 days notice.
Authorised stockist of uHemp products can be verified by contacting us.
YOU ACKNOWLEDGE AND AGREE THAT THE NFR PRODUCT IS FOR MARKETING AND NOT-FOR- RESALE PURPOSES ONLY AND IS PROVIDED “AS IS.”UHEMP AND ITS SUPPLIERS MAKE NO WARRANTIES IN CONNECTION WITH THE NFR PRODUCT, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. UHEMP AND ITS SUPPLIERS SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE.
If You do not agree to the terms and conditions of this Agreement, You must cease to sell our hemp products immediately.. Your standard terms and conditions of sale, purchase order or other documents are for your convenience only and any terms set forth therein that are inconsistent with, vary from, or add to the terms and conditions set forth in this Agreement shall not be binding on UHEMP unless agreed to in writing by UHEMP and are hereby rejected.
UHEMP hereby grants You a nonexclusive, non-transferable and non- sublicensable, revocable license, for as long as You have a valid reseller or distributor agreement in place with UHEMP (the “License Term”), to use the NFR Products solely to demonstrate and market Products to End Users and prospective End Users of Products. For purposes of clarification, you may not use the NFR Products for any other purpose, including without limitation to sell or lend the NFR Products to any End User or any other third party, except Hempture distributors may sell the NFR Products to distributor’s resellers for the purposes hereunder and so long as distributor binds such resellers to this Agreement.
Please Note: All products purchased under our distributor or stockist agreements that are accepted for return within 14 days will incur and 15% restocking fee. Custom products cannot be returned.